Privacy Policy

1. Introduction and data controller

This policy explains how Torvenis ("we", "us"), of Waiyaki Way 305, Nairobi 00606, Kenya, collects and handles personal data through this website. Torvenis is the data controller for the purposes of the Kenya Data Protection Act, 2019. Questions about this policy can be sent to [email protected].

2. What data we collect and how

We collect data you provide directly through the contact form on this site (name, email, phone, and message content), and technical preference data stored locally in your browser through cookie consent choices. We do not use server-side tracking or analytics on this site.

3. Purposes and legal basis

Data category	Purpose	Legal basis
Contact form details	Responding to enquiries	Consent
Cookie preferences	Remembering your consent choices	Consent / legitimate interest

4. Data sharing and third parties

We do not sell personal data. Contact form submissions are used only to respond to your enquiry and are not shared with third parties except where required by law.

5. Retention

Enquiry data is kept only as long as needed to respond to and follow up on your message, and is deleted afterward unless you request otherwise.

6. Security

We take reasonable technical and organizational measures to protect any data you provide, in line with the security requirements of the Data Protection Act.

7. International transfers

We do not routinely transfer personal data outside Kenya. Should this change, any transfer would be carried out in accordance with the Act's requirements for cross-border data flows.

8. Your rights

Under the Kenya Data Protection Act, you have the right to access, correct, or request deletion of your personal data, to object to certain processing, and to lodge a complaint with the Office of the Data Protection Commissioner. To exercise these rights, contact us at [email protected].

9. Opt-out and data deletion

Providing personal data through our contact form is entirely optional. You can disable non-essential cookies at any time through the cookie preferences panel on our Cookie Policy page. To request deletion of any data you've shared with us, please get in touch via our contact page.